Lumen Christi Catholic Parish Wollongong uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Lumen Christi Catholic Parishes Wollongong or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Lumen Christi Catholic Parishes Wollongong.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
This policy is to inform people who have made a donation on-line to Lumen Christi Catholic Parish what to do if they have made a donation in error or a mistake in the amount of the donation. Once you have made a donation to the parish, we cannot normally give refunds if you change your mind. So please make sure you choose to donate carefully and ensure to complete all details correctly, including the amount you are donating to us.
Errors in Amount Pledged
If you have made an error in the amount of your donation, please contact us as soon as possible. You have 7days in which to notify our Parish that an error has been made.
Duplicate Donation Error
If you have made a duplicate donation in error, please contact us as soon as possible. You have 7 days in which to notify the parish that a duplication error has been made.
Refund requests enquires can be forwarded in writing to:
The General Manager
Email This email address is being protected from spambots. You need JavaScript enabled to view it. or Mail: PO Box 874, Wollongong NSW 2500.
Please include the following information:
- Your name or the name of the donor
- Contact details of the donor – phone, email, address
- The date the donation was made
- The amount donated
- The receipt number if applicable
- The nature of the error
- and any other information you think we should know
Should the refund be approved, any original receipt issued for the incorrect amount immediately becomes void and invalid. The Parish will issue a new receipt where applicable.
SUBMIT YOUR PRAYER INTENTIONS
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