Lumen Christi Catholic Parish Wollongong uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Lumen Christi Catholic Parishes Wollongong or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Lumen Christi Catholic Parishes Wollongong.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

This policy is to inform people who have made a donation on-line to Lumen Christi Catholic Parish what to do if they have made a donation in error or a mistake in the amount of the donation. Once you have made a donation to the parish, we cannot normally give refunds if you change your mind. So please make sure you choose to donate carefully and ensure to complete all details correctly, including the amount you are donating to us.

Errors in Amount Pledged

If you have made an error in the amount of your donation, please contact us as soon as possible. You have 7days in which to notify our Parish that an error has been made.

Duplicate Donation Error

If you have made a duplicate donation in error, please contact us as soon as possible. You have 7 days in which to notify the parish that a duplication error has been made.

Refund requests enquires can be forwarded in writing to:

The General Manager
Email This email address is being protected from spambots. You need JavaScript enabled to view it. or Mail: PO Box 874, Wollongong NSW 2500.
Please include the following information:

• Your name or the name of the donor
• Contact details of the donor – phone, email, address
• The date the donation was made
• The amount donated
• The receipt number if applicable
• The nature of the error
• and any other information you think we should know

Should the refund be approved, any original receipt issued for the incorrect amount immediately becomes void and invalid. The Parish will issue a new receipt where applicable.

Donations are not tax deductible.

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1. Lumen Christi Catholic Parish collects personal information, including sensitive information, to enable the diocese to provide religious services to its community including administering the sacraments, and pastoral care to the faithful, including to children of the faithful. Information may need to be collected to allow us to meet our legal obligations, to provide care for children while under our supervision and to discharge our duty of care. If you reside in the diocese or otherwise use its services, the information may also be used to solicit donations and/or request and engage your services as a volunteer from time to time. As a member of the faithful or someone who wishes to become a member or participate in the diocese, you agree that the diocese will be collecting information about your religious affiliation or beliefs.
   
   
2. Lumen Christi Catholic Parish may need to disclose your personal information to related parties for administrative and fundraising purposes such as to the diocese, parishes and agencies of the Diocese of Wollongong, medical practitioners and people providing services to schools, including If you ask us to send your personal information overseas you agree that the diocese will have no control over the information disclosed and cannot ensure that the overseas recipient handles that information in accordance with the Privacy Act. If we do not receive the information requested, we may not be able to provide our services, such as administering the sacraments or supervising and providing care to children.
   
   
3. Any consents that are required for the use and disclosure of the personal information collected about children will be sought from their parents or guardians unless the child is 15 years or more, in which case the diocese may seek the child’s consent if it considers this appropriate in all the particular circumstances.
   
   
4. For more information about how the diocese handles your personal information, how to access and correct it, how to make a complaint and how we handle complaints, see our privacy policy.
   
   This Collections Notice was last updated March 2020